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26/05/2016 9:00 AM26/05/2016 12:00 PMAsia/BangkokHoa Sen Research Seminar #124
Room NZ501, Hoa Sen University, No. 08 Nguyen Van Trang Str., District 1, HCM City
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I. FIRST SESSION
In the first session (9:00-10:30), it is our great pleasure to welcome Dr. Anothai Ngamvichaikit from Management Science Faculty, Sukhothai Thammathirat Open University (STOU), Thailand to Hoa Sen Research Seminar. In this session, Dr. Anothai will present her research on “Communication needs of medical tourists: an exploratory study in Thailand”. This would be particularly interesting for researchers who are interested in qualitative research and hospitality topics.
Purpose – The aim of this paper is to contribute a conceptualization of the information and communication needs of medical tourists from Western countries in an Asian health care context.
Design/methodology/approach – Multi-phase, semi-structured, in-depth interviews and observations were conducted with 27 multi-source informants who have communication experience in the international healthcare setting.
Findings – Multi-level information provision should be used to address communicative incongruence in Asian healthcare provider – Western patient encounters as was self-reported by the participants and observed by authors. The use of an informative communication model is proposed in order to facilitate interaction and the effective transfer of information with Western patients to overcome negative, underlying emotions and enable autonomous decision making by the patients.
Research limitations/implications – This exploratory study is focused on Western patients and Asian practitioners in Thailand. Future research in other countries and with patients from other geographical areas could expand to generalize findings.
Practical implications – Fostering information sharing with Western patients by using an integrative communication model can improve patient satisfaction and health outcomes. The need for developing and implementing these improved practices for communicating with Western patients is reflected by the healthcare industry’s current developmental trends helping to lead to a future of health service internationalization.
Originality/value – This is the first empirical study to provide insights concerning the communication needs and coping strategies of Western patients with Asian doctors in developing countries.
II. SECOND SESSION
In the second session, it is our pleasure to welcome Mr. Nguyen Son Kien, who has just graduated as the valedictorian of the MA program in Development Economics (Vietnam-Netherlands program, Economic University Ho Chi Minh City), to HSRS.Mr. Kien will present his research on “Strategic risks, family ownership and performance from Vietnam’s listed firms”.
This study examines the following fundamental gaps in its kind of research. First, the impact of family ownership on firm’s performance is examined in the Vietnam’s context. Second, the relationship between the strategic (including systematic and unsystematic) risks and firm’s performance are clarified by the “direct” and “indirect” channels. Third, this is an empirical evidence of using the weak instrumental variable in the line of family ownership’s research. The newly used econometric techniques including (i) the multivariate regression model (MVREG); (ii) the generalized structural equation model (GSEM) are adopted in this study on a sample of 289 listed companies in the Ho Chi Minh stock exchange in 2013. Findings from this study indicate that family ownership (the ownership and family involvement in the board of directors; presence of relatives to the founders in the company; and family members being the CEO) could negatively affect firm’s performance which then results in a lower level of firms’ performance (lower ROA) and a higher risk of bankruptcy (lower Z-score). In addition, the relationship between the strategic risks and firm’s performance is evident, and statistically significant, in both direct and indirect channels.
Furthermore, this research confirms the positive effect on firm’s performance from the experienced directors and foreign investors. However, this study fail to support the link between a numbers of corporate governance factors such as: (i) the board size; the duality, the diversity and outside directors to firm’s performance. These findings are somewhat consistent with the conclusions from various reports in relation to weak applications of the standard corporate governance. Besides that, while there is a significant positive effects of capital expenditure on firm’s performance, the effect is negative for impact of increasing more debt on firm’s performance.
For those who will join HSRS for the first time, please be informed that the weekly open seminars welcome all research oriented participants in broad areas of Economics, Management, Education and Development, who can come to learn and share without pre-registration. Once at the seminar, please sign your name and contact address so that we can update you with future program schedules.